How is it measured?
The technical support staff along with the school leadership team should conduct an annual review of the suitability and cost effectiveness of the preventative maintenance programme.
Check the number of incidents reported to see if an effective preventative maintenance programme shows a decline in incidents raised by users and a rise in incidents resulting from problems uncovered during maintenance activities. Any recurring problems not eliminated by the preventative maintenance programme should be investigated to see if any underlying trends can be identified. This may lead to a change of maintenance activities or frequency.

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