The content of each section is similar:
|
Overview of process
|
- What it is
- Why use it
- Who uses it
- How it works
- What it costs
|
|
Roles and responsibilities for process
|
|
|
Implementation guide for process
|
- Defining what needs to be done
- Preparing to implement
- Implementing
- Reviewing the implementation
- Implementation resources
|
|
Operations Guide for process
|
- What needs to be done
- When it needs doing
- Measurements
- Operations Resources
|
|
Toolkit for process
|
- Tools
- Examples
- Templates
- Checklists
- Links
- Case Studies
|
