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What is Release
Management?
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Release Management is the process of planning, building, testing and
deploying hardware and software and the version control and storage
of software.
Its purpose is to ensure that a consistent method of deployment is
followed. It reduces the likelihood of incidents as a result of rollouts
and ensures that only tested and accepted versions of hardware and
software are installed at any time.
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Why use Release
Management?
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Release Management is proactive technical support focused on the
planning and preparation of new services. Some of the benefits are:
- the opportunity to plan expenditure and resource requirements in
advance
- a structured approach to rolling out all new software or hardware,
which is efficient and effective
- changes to software are 'bundled' together for one release, which
minimises the impact of changes on users
- testing before rollout, which minimises incidents affecting users
and requires less reactive support
- an opportunity for users to accept functionality of software before it
is fully implemented
- training in advance of rollout, which means that users do not
experience system downtime while learning new features
- version control and central storage of software, ensuring that
correct versions are installed at all times, which minimises
incidents and the need for reinstallation.
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Who uses Release
Management?
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Those responsible for ICT and ICT technical support use release
management. These may include external suppliers.
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