Home 
 1. Overview 
 What is Change Management?  
 Why use Change Management? 
 Who uses Change Management?  
 How Change Management works  
 What does Change Management cost?  
 2. Implementation guide  
 Define what needs to be done 
 Prepare to implement 
 Implement 
 Review the implementation 
 Implementation resources  
 3. Operations guide  
 What needs to be done?  
 When does it need doing?  
 Who does it?  
 Operational resources  
 4. Toolkit  
 Examples  
 Templates  
 5. Roles and responsibilities  
 Originator  
 Initial approver  
 Peer reviewer  
 Implementer  
 Final approver  
 Change manager  
 6. Review of Change Management  
 Recap of Change Management  
 Checklist  
Review the implementation
  • After you have completed your first request for change, ask some key questions and consider the answers before continuing to use the process:
  • Did everyone understand what was required of them?
  • Was each section of the request for change completed adequately?
  • Does training need to be revisited before continuing?
  • Were there any incidents as a result of the change?
  • Were all interested parties aware of the change before it took place?
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