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FITS - Change Management
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Introduction to FITS
Change Processes
Change Management
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1. Overview
What is Change Management?
Why use Change Management?
Who uses Change Management?
How Change Management works
What does Change Management cost?
2. Implementation guide
Define what needs to be done
Prepare to implement
Implement
Review the implementation
Implementation resources
3. Operations guide
What needs to be done?
When does it need doing?
Who does it?
Operational resources
4. Toolkit
Examples
Templates
5. Roles and responsibilities
Originator
Initial approver
Peer reviewer
Implementer
Final approver
Change manager
6. Review of Change Management
Recap of Change Management
Checklist
Initial approver
Gives permission to plan the change
Should be ICT manager or equivalent
May be financially responsible
May not be the originator
Need not be technical
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Roles and Responsibilities
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