Implementation guide

Introduction to FITS

Change Processes

Strategic Processes

Proactive Processes

Reactive Processes
- Service Desk
- Incident Management

What is Change Management?

Why use Change Management?

Who uses Change Management?

How Change Management works

What does Change Management cost?

2. Implementation guide

Define what needs to be done

Prepare to implement

Review the implementation

Implementation resources

3. Operations guide

What needs to be done?

When does it need doing?

Operational resources

5. Roles and responsibilities

Initial approver

6. Review of Change Management

Recap of Change Management

2. Implementation guide

Define what needs to be done

Prepare to implement

Review the implementation

Implementation resources

We have created a table of activities to help you plan the amount of time required.

Activity	Example	Further information
Preparing for implementation	Discussions, planning	Implementation guide
Implementation	Training, pilot, actual implementation	Implementation guide
Review of implementation	Difficulties with process or roles	Implementation guide
Raising requests for change	Planning changes, completing forms	Operations guide
Reviewing requests for change	Circulating forms, approvals	Operations guide
Administering change advisory committees	Agenda, minutes, meeting time	Operations guide