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Maintenance |
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Regular maintenance is critical to the reliable working of the ICT
infrastructure.
the maintenance tasks will need to be divided between the First level support
and the external second level support providers.
Some of the tasks on the network can be carried out remotely.
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The Maintenance team will need to: |
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- Have an overview of regular maintenance that needs to be carried out and prepare
a timetable for its impementation.
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- Enusure that the workstations are functioning correctly and that screens and
keyboards are clean and safely arranged.
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- Perform network maintenance procedures and backups. Keep it
fit for purpose by installing updates as they become available.
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- Support the teachers by adding and removing users on the
network and ensuring that each user has the correct software allocated to them.
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- Update the asset registers
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- Checking availability of consumables
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- Carrying out preventative maintainence disaster recovery.
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Links: |
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Becta Model |
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Becta Toolkit |
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Essex ICT Helpline FAQs or
telephone helpline at 01206 863636 |
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Email Essex ICT team for advice |